After my incredible tidying spree, I found a few gift vouchers that had been given to me over time that I’d stashed and forgotten. I went to use on on the Angus and Robertson site because I was worried it would expire. I have been given all the books I want for Christmas so I bought a gift for Ruby whose birthday is in a week. It was probably double the price I would pay even at the local bookshop, but hey!
The amount was around $2 more than the voucher, so I entered my credit card details as well as the gift card details and hey presto, they took the entire amount from my credit card. Annoying! So I sent an email to cancel the order, as you do, thinking I could redo it or go down the street and use the card since A &R don’t seem to have their technology handled. I quickly got an automated response saying “
Hi,
Many thanks for your email.
This is an automated response as you sent us an email which included the word “cancel” in the subject or text.
If you want to cancel an order you just placed:
Unfortunately it is NOT possible to cancel orders once they are placed as our systems pass orders immediately to our various supply partners. These suppliers then generally process your order straight away. If you receive an order that you did not want you are able to return it to us within 28 working days of receipt free of charge. “
This is not making it easier for us people. It’s frustrating.
Over this little holiday break I’ve been watching and reading the big retailers campaign to have GST scrapped with the latest in the Age today being Gerry Harvey’s retreat. This is perhaps an indicator that consumers have more knowledge and therefore power than before. Instead of asking for concessions they possibly could better spend their energy on making some changes.
I watched this TED talk yesterday referred to me by Jane Jordan who I met through attending Money and You in the 90′s:
The sound quality is poor in some places but the information is interesting. I was wondering about the generational cycles he was speaking of and how they relate to astrology.
I’m relatively confident those who are interested or have children know that the Australian Government has come up with a new Curriculum. I have been reading it this week whilst I’ve been off work unwell. I don’t know that I would have had time to otherwise to be honest. It would be great if lots of people did respond to the call for feedback. Click here if you are interested. Yes, you have to register, yes, it’s a lot of reading… if you’re not in the education ‘field’, there are probably words you’ll have to look up~but really, if you’ve ever complained about schools, teachers or education today…. I think …. here’s your chance! These are the documents that teachers in your kids classrooms will use to guide the learning that happens in the classroom.
I hope there is a great diversity of ideas and feedback. I have my own ideas, but I believe everyone does, and that’s how things can improve. We need to express ourselves about the important things. There are only a couple of days left to do it and I’m sorry really that I didn’t share this earlier, but I honestly hadn’t had a chance to check it out.
I watched something awesome this week on TED talks. “Sir Ken Robertson:Bring on the Education Revolution” says it all. I loved what he said. I felt less alone in my thinking. Watch it: