It’s good to know there are people interested in fixing things that don’t work. Early yesterday I got an email in response to my previous blog post and they are doing all they can to work out the problem including help me fix my own personal problem of getting the tickets at the price they originally were.
Jetstar were proactive in emailing me directly and working through the problem with me including having an online session so they could see what my browser was doing. I really appreciated their service and fast action to correct.
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